Land Rover Discovery: Software Updates for the Incontrol APPS System

NOTES:

• The software update cannot be performed whilst the vehicle is in motion, the software update must be a valid InControl Apps version and the USB flash drive must not be removed until prompted to do so
• To facilitate a successful software update, it is recommended that the functionality of the USB stick should be confirmed before attempting the update. In addition, it is recommended that any software other than the intended update (including previous versions of InControl Apps updates) should be removed from the USB stick before attempting the update

Periodic software updates for the InControl Apps system may be uploaded to the telephone interface module via a USB stick connected to the appropriate portable audio interface panel port. To perform the software update process follow the steps detailed below:

1. Activate the InControl Apps system by pressing the InControl Apps key displayed on the touch screen
2. Press the 'Settings' key (found in the bottom left corner of the InControl Apps connection screen)
3. Press the 'Software' key on the settings menu screen, then press the 'Update' key
4. Connect a USB stick loaded with the software update to the appropriate portable audio interface panel port. Once the system has scanned the USB stick and verified the software update, a 'Next' key will be activated on the touch screen
5. Press the 'Next' key. At the next screen, confirm that the software update is the correct version, then press the 'Next' key to initiate the software update. A status bar will display the progress of the update
6. Once the update is complete, remove the USB stick and press the 'Finish' key

SYMPTOM CHART

SYMPTOM:

The "InControl Apps Not Available" pop-up is displayed when the InControl Apps key is pressed from the home screen displayed on the touch screen

ACTION:

• GO to Pinpoint Test D.

SYMPTOM:

There is only a black screen shown when attempting to access InControl Apps

ACTION:

• GO to Pinpoint Test E.

SYMPTOM:

The customer reports that when InControl Apps key is pressed on the touch screen the 'Not Connected' screen is seen and their phone/device does not connect to InControl Apps

ACTION:

• GO to Pinpoint Test F.

SYMPTOM:

A connection to the customer's device is established as soon as it is connected to the portable audio interface panel USB port, without the InControl Apps key being pressed on the touch screen

ACTION:

• GO to Pinpoint Test G.

SYMPTOM:

'Auto Connect' does not work when a phone/device is connected to the appropriate portable audio interface panel port

ACTION:

• GO to Pinpoint Test H.

SYMPTOM:

The customer is unable to make phone calls through InControl Apps

ACTION:

• GO to Pinpoint Test I.

SYMPTOM:

Nothing is heard when audio applications are used in InControl Apps

ACTION:

• GO to Pinpoint Test J.

SYMPTOM:

The 'Next' button remains greyed out in the software update screen when a USB stick is connected

ACTION:

• GO to Pinpoint Test K.

SYMPTOM:

The 'Vehicle in motion' pop-up is displayed when attempting a software update

ACTION:

• GO to Pinpoint Test L.

SYMPTOM:

The 'Vehicle in motion' pop-up is displayed

ACTION:

• GO to Pinpoint Test M.

SYMPTOM:

An app that is speed inhibited can be opened while the vehicle is in motion

ACTION:

• GO to Pinpoint Test N.

SYMPTOM:

The GPS position in the navigation apps is incorrect

ACTION:

• GO to Pinpoint Test O.

PINPOINT TESTS FOR INCONTROL APPSISSUES

TOUCH SCREEN DIAGNOSTICS

The Touch Screen (TS), also referred to as the Front Control Display Interface Module (FCDIM) or the High Line Display Front (HLDF), may be wrongly replaced when troubleshooting, if issues are incorrectly attributed to it The TS may be incorrectly diagnosed as the source of the fault and replaced in error. The TS is used only for displaying information to the user which will be generated by other modules in the vehicle. Although the selection is done via the TS, it must wait for a response from the selected module.

Therefore, errors in specific functions (see below) should be resolved within the associated control module and should not result in the changing of the TS DO NOT replace the TS for any of the following issues. Refer to the control module associated with the fault:

• Audio Quality: A 'no or poor quality audio' concern should not result in a replaced TS. The amplifier, speakers and/or Integrated Audio Module (IAM) should be checked and thoroughly excluded first
• Bluetooth Issues: The IAM controls all bluetooth connectivity. Check the IAM system for correct functionality
• CD/DVD Playback Issues: Check the IAM for media integrity and mechanism issues. The eject function is controlled by the IAM although selection is through the TS
• DAB Radio: Check the Digital Radio Control Module (DRCM) or associated antennas for correct functionality
• Greyed Out Buttons: Lost communications through the Media Oriented Systems Transport (MOST). Check the MOST ring for correct functionality
• Navigation ROUTING/MAP Issues (includes all images associated with the navigation system including TRAFFIC UPDATES and VOICE INSTRUCTIONS): The TS only reacts as instructed by the IAM, therefore check the IAM for correct functionality
• Radio (includes all issues of clarity, not finding channels, not storing radio channels correctly): Check antenna(s) and/or IAM for correct functionality
• TV Related Issues: Check related antenna or IAM for correct functionality

If it is still unclear as to which component may be at fault, please raise a Technical Assistance (TA) request through Dealer Technical Support (DTS).

Note: Warranty claims may be rejected if the above procedure is not followed

SPEAKER DIAGNOSTICS

For Speaker Diagnostics please refer to section 415-01 Diagnosis and Testing - Speakers in the workshop manual.

REFER to: Speakers (415-01 Information and Entertainment System, Diagnosis and Testing).

CAMERA DIAGNOSTICS

For Camera Diagnostics please refer to section 413-13 Diagnosis and Testing - Proximity Camera in the workshop manual.

REFER to: Proximity Camera (413-13 Parking Aid, Diagnosis and Testing).

DTC INDEX

For a list of diagnostic trouble codes (DTCs) that could be logged on this vehicle, please refer to Section 100-00.

Portable Audio Interface Panel/ USB Power SupplyDiagnosis and Testing Navigation System

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